Many organisations are adopting the 70:20:10 framework for workforce development. 70:20:10 focuses on building high performance through learning by working and by learning with others. The role of leader-led and peer coaching is a critical component of the framework. In this keynote, Charles Jennings will explain the part the ‘20’ (learning through others) plays in this high-performance approach. He will give examples and case studies how leading-edge organisations are using techniques to reduce the reliance on formal learning and replace it with a range of coaching and other techniques in the workplace.
Charles was the Chief Learning Officer for Reuters and Thomson Reuters for seven years where he had responsibility for developing company-wide strategy and leading a 350-strong team of learning professionals for the firm’s 55,000 workforce. He led the Reuters learning organisation through a transformation from a group of semi-autonomous traditional training departments to an integrated business-aligned learning and workforce development function using the 70:20:10 model. The result was increased impact, value and effectiveness, as well as >50% reduction in cost.